It looks like Apple’s new iPhone X has some problems. The smartphones new Face ID feature, which replaced Touch ID, has a few glitches. People who are your family members and younger than the age of thirteen may be able to unlock your device with their face. That’s what happened to a Staten Island couple and their ten-year-old son who was able to get into his mom’s phone with just one try. Subscribe to Complex News for More: http://goo.gl/PJeLOl Watch 'Complex Live' on Go90 here: https://www.go90.com/shows/11cHKK3D2iU Check out more of Complex here: http://www.complex.com https://twitter.com/Complex https://www.facebook.com/complex https://www.instagram.com/complex/ https://plus.google.com/+complex/ COMPLEX is a community of creators and curators, armed with the Internet, committed to surfacing and sharing the voices and conversations that define our new America. Our videos exemplify convergence culture, exploring topics that include music, sneakers, style, sports and pop culture through original shows and Complex News segments. Featuring your favorite celebrities, authoritative commentary, and a unique voice, our videos make culture pop.